zSpace error "Preload data is missing"

Isaac Ashby's profile
Isaac Ashby

I have just found the fix for a problem I have encountered a couple of times with the error “Preload data is missing”. Here is what I did to fix the problem.

1 - Launch App Manager (I searched for the app manager in the search box at the bottom left of the screen) 2 - Locate the Studio application and click “Repair”. You will then see it repairing at the bottom of the window. You may have to scroll down to see it. Once it is completed repairing, trying launching Studio and see if the issue is resolved.

Let me know if you encountered this problem and if it was fixed using this method.

Isaac